appreciates every single time you trust us with your purchase. We want you to have an absolutely hassle-free shopping experience. We assure you that all Products sold on are unused/new. In case the Products you have received is ‘Damaged’ or ‘Not genuine,  you can submit your request. We will contact you within 7-10 days, after receiving your notification.

Return Policy:

  • If the product is not genuine (Must notify within 24 hours)
  • If you received used product must notify in-front of delivery man.
  • If you received a physically damaged, faulty Product after opening package – (Must notify with 24 Hours inside Dhaka)
  • If you received a physically damaged from courier service (i.e paperfly or sundarban courier you must need video to show prove.
  • If the Product is completely different from the picture on the website (Must notify with 24 Hours)
  • If you Change your mind/Misplaced order – (Product must be unused/sealed, conserve the delivery packaging as you received, within 24 hours)


  • Product quality is up to manufacturer. As we’re not the manufacturer you cannot return an item which you’re not satisfied with the quality.
  • We do not support software related issue ( Bugs, improvements) these all out of our support policy.
  • You cannot return an item which was intact and you break the seal.
  • No return or replacement applicable for flash deal or offer items products.
  • If you cancel order after dispatched, you must have to pay delivery charges.
  • We don’t have any kind of exchange policy.
  • For the sake of minor mistakes in the products image, description, information, or illogical issue will simply ignored. These all out of our support policy.
  • To return, customer must ensure the item is packed and delivered securely. will not be held responsible if the goods get damaged on their return to address.
  • Inside dhaka we request customers to come our seller shop that they can explain problem and get instant solution. This is mandatory depending on the problem.

Refund Policy:

  • If we cannot provide replacement.
  • If you changed mind & cancel order before the Products is already shipped.
  • If the item is out of stock and you requested to get your money back.


  • Most refunds are fully refunded in 3-7 days after we receive and process your return.
  • If you pay us by using card, then we will request a refund in bank which will take 7-15 working days. (credit card payment return may take longer depending on Commercial Banks)
  • If you pay us by bkash/rocket/mobile banking, then your money will be added in your desired account within 3-7 working days.
  • Customer must ensure the item is packed and delivered securely. will not be held responsible if the goods get damaged on their return to address.
  • Any kind of misbehavior will simply ignore the complain or may result delay to solve complain. Customer patience will highly be appreciated.

Warranty  Policy: offers various warranties depending on the purchased product. Almost all of our products carry a 7 days replacement warranty. Many products include Brand Warranty, Service Warranty, Parts Warranty and International Warranty on them as well. Each product carries unique warranties which may vary based on the type and brand of product.

[7 Days-18 Months Warranty]